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Local Impact

telehealth appointment

Expanding Telehealth

Through multiple virtual platforms, Shannon is expanding access to primary and other non-emergency care services by providing new options for telehealth. Our new Director of Virtual Care works in tandem with Shannon Health providers to explore opportunities to treat a larger, more dispersed population in west Texas. Additionally, schools continue to use the TytoCare units throughout the Concho Valley.

coronavirus header

Improving Health Knowledge/Education

Shannon takes our commitment as a community health leader seriously and has developed a variety of resources to help members of our community better understand healthcare. Educational videos about COVID-19 are available on our social media platforms and Shannon clinicians are frequent spokespeople with the media to answer questions about the COVID-19 vaccine and response. We also recently added a chatbot to the Shannon website to help with questions related to the vaccine 24-hours a day.


Shannon Medical rehabilitation hospital

Expanding Services

Shannon did not discontinue any patient services. Rather, patient services have been expanded through:

  • The opening of a new Shannon Rehabilitation Hospital through a partnership with Encompass Health on March 29, 2021. The new hospital increased capacity from 14 to 40 dedicated inpatient rehabilitation beds.
  • A dedicated COVID-19 vaccine clinic to accommodate a high volume of patients.
  • Maintaining the area’s only Infusion Therapy Clinic at SMC South to provide monoclonal antibody outpatient infusions for high-risk COVID-19-positive patients.

A young woman receives her COVID-19 vaccine.

Vaccination Efforts

Shannon has administered over 50,000 doses of the COVID-19 vaccine and we continue to offer local drive-through sites for COVID-19 testing.


Two doctors on a tablet discussing information at the table

Shannon Care Coordination Program

The Shannon Care Coordination Program team expanded efforts to serve patients discharging from the hospital with chronic disease – including Congestive Heart Failure (CHF) and Chronic Obstructive Pulmonary Disease (COPD) patients, as well as patients who are at high risk for readmission. Our program includes medication management, addressing social barriers and helping the patient manage their chronic condition at home.

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